FAQ’S

Fanos works on computers, tablets, and smartphones. For the best experience, use updated browsers like Chrome, Safari, or Edge.

You can use one account for more than one child, but the system will only show the reading progress for one child. If you want each child’s progress tracked separately, you will need to create another account.

No, accounts are for individual families only. Sharing outside your household is not allowed.

We accept local and international payment methods, including Chapa, credit/debit cards, and mobile payments.

Yes, you can cancel anytime. Refunds are available according to our refund policy within the first few days.

Our library is mainly designed for elementary school children, but it also includes books that can support high school students.

Books cannot be printed, but you can download them while connected to the internet and read them later in offline mode.

Yes, all books are carefully selected and age-appropriate, with safe and educational content.

We source books from trusted publishers, educators, and our own team of writers.

We offer a monthly plan for 200 Birr. You can also choose our yearly plan, which comes with a discount.

Yes, we provide books in English, Amharic, Tigrigna, and Oromiffa, with more languages coming soon.

Yes, many books come with audio narration so children can listen while they read.

Yes, our audiobook feature and screen reader compatibility help visually impaired children enjoy Fanos.